1. Interviewed several vets; chose this practice. Dr. Byrd takes excellent care of our four-legged family members. She is knowledgeable, compassionate, and patient.

    Julie N.

  2. After the runaround with another vet, Heritage Oaks saved the day and gave our puppy needed relief. They were thorough and didn't take advantage of the situation.

    Mari Martinez

  3. I have to say a big THANK YOU to NOBAH for the comfort they gave to us and my dog Beau. Because of cancer he had to be euthanized and they were so sensitive to our pain. I just got a clay impression of his paw print in the mail- I had no idea they were going to do that. It made my heart smile! Thank you so much!!

    Rebecca M.

  4. Dr. Martinez is a wonderful veterinarian and always takes such great care of our fuzzballs. The techs and front desk staff are also super friendly and pleasant to interact with. The location (Heritage Oaks) is new but has many of the same familiar faces as Northern Oaks.

    Katelynn Sunday

  5. These people have taken care of my companion animals for more than 10 yrs, and I trust them with their care. They have always shown love and compassion for my animals, and they treat me like family. I feel that the doctors are very knowledgeable, and give the best care possible. I recommend them highly!

    Rick W.

  6. It is obvious from the moment you walk in the door that the people working at Heritage Oaks Animal Hospital have your pet's best interest at heart. I am so glad I discovered this place.

    Shanna Delany

  7. Dr. Byrd is so wonderful and compassionate! We’ve been bringing our cats here since 2004 and know our cats are in good hands!

    Shawna Q.

  8. Decided to book a stay for my dog during the busy Christmas season, and they did not disappoint! From booking to drop off to pickup, the service was top notch! Also, the building is super cute/clean! Definitely recommend having your pets stay here you won’t be disappointed! :)

    Angela Rosales

  9. I have been using the Northern Oaks Bird and Animal hospital since 1993. Unfortunately my first visit as a teenager was to put my aging dog, with a broken leg , down. When I had parrots it was great to have Dr. Byrd treat them, the few times it was necessary. They have always been caring and gentle with my animals. I have cats that have seen the Dr’s a few times. As of January, I had to put one of my precious kitties down because of cancer. Since then I once again have a dog. The doctors, technicians and reception staff are all genuinely friendly and accommodating. They are so patient and concerned when a pet is uneasy and scared. They also recommended for me to bring my large puppy in for an occasional treat just so that he wouldn’t associate the vet with bad feelings. I highly recommend the Northern Oaks Bird and Animal Hospital.

    Leanna M.

  10. I recently had my kitty Memphis in to be neutered. The care was as wonderful as our primary location, Northern Oaks! The facility was absolutely gorgeous. I felt so at ease leaving him with Dr. Martinez and Dr. Byrd. I received timely phone calls/updated pictures of Memphis being loved on by staff. I was very pleased with the services I received and look forward to going to this new location again. Please take the time to visit the boarding facility next door. The suites are so luxurious I wish I could book myself a night! Thank you guys for always showing love to my baby! Congratulations on the new location!

    Megan Sharpe

  11. Best veterinary clinic in San Antonio. Most likely saved my Curl Crested Aracari’s life. I had no appointment but was seen right away. My bird was handled gently and with care. The entire staff was friendly and helpful.

    Michelle K.

  12. My dogs saw Dr. Byrd today to establish with her practice. Her staff is friendly and outgoing, and she is very knowledgeable. The office is very nice, and the location has a convenient for those on the north side of town.

    Scott Grandjean

  13. In my opinion Northern Oaks is the best. The doctors have cared for so many of my pets that I would not take them anywhere else.

    Susan G.

  14. I made the transition from Northern Oaks Animal Hospital to their new sister location at Heritage Oaks Animal Hospital and love that I have access to the same, wonderful care for my pets that I had already experienced at Northern Oaks! The new facility is beautiful and Dr. Martinez-Diaz and the rest of the staff are always such a joy to work with!

    Abigail Zerbe

  15. A HUGE thank you goes to Dr. Martinez and the fast-acting staff that saved Daphne’s life!! Thanks to you, Daphne gets to return to her adorable, hilarious, Boston self. Definitely recommend!!!!

    Jackie D.

  16. This facility (Heritage Oaks Animal Hospital) is top notch for not only its staff and doctors but state-of-the-art design and lay out that from my initial first visit will definitely be returning in our fur babies' future. Hopefully, I will get to take advantage of their facility next door that offers grooming and more amenities. Thank you.

    Emileo R.

  17. They have been taking care of my furry kids for the last five years. Everyone there is awesome. They are part of our family. They have been with us through a new kitten and dealing with having to put our beloved boy to sleep. Very professional.

    Melinda A.

  18. Dr. Byrd, hard to find the right words. I am so comfortable with her care of my four legged family members. She is so up to date on Vet knowledge. I know this because my pets have some strange things that come up. She is there for us each and every time.

    Carol C.

  19. Heritage Oaks is very spacious and clean. They are helpful, polite and friendly. Overall a really nice place to go. They clearly have high standards which is appreciated.

    Tabatha D.

  20. Everyone at this practice is very patient kind and knowledgeable. Went to see Dr. Byrd 10 years ago with our birds and now came back with two baby kittens. Everyone has been very informative in helping me learn the best way to take care of my kittens. I look forward to my visits there and talking with the entire staff. They definitely take their time with your pets and answer all your questions.

    Phyllis R.

  21. Outstanding service. Very caring for any pet taken there. We have used them for many years.

    Dale W.

  22. The support staff and vets are amazing. I followed Drs. Byrd and Martinez to their location, Heritage Oaks Animal Hospital, closer to my home. I'd follow them anywhere, they are a super star team!

    Linda T.

  23. I have always had good experiences with this clinic, both in town and while on the road if I needed something for our pet. Staff has always been helpful and we get timely reminders of upcoming appointment needs.

    Bill H.

  24. Everyone here is always so gentle and loving with my Macaw, even the ones who are afraid of her big beak treat her like she’s their own. When my puppy had cancer they made her last days as easy and comfortable as possible and my puppy (who was afraid of everything and everyone) loved the tech caring for her.

    Crystal M.

  25. This place (Heritage Oaks) is amazing, they are extremely friendly and knowledgeable, they took the time to answer all of my questions and didn't rush me. They got 2 of my pups in last week! The new place is beautiful as well! I'm very happy I found them and will now use them from now on!!!

    Lauren G.

  26. Great staff! Compassionate care and wonderful vets!

    Diana M.

  27. Receptionists, staff and veterinarians are nothing but top notch. We trust our babies with them 110%. They truly have a heart for animals and are warm, friendly and professional. We don’t know what we’d do without them!!!

    Lauren L.

  28. I cannot say enough about the high quality service and care that NEST provides for my fur baby Maverick. He has been going to NEST for 11 months. During that period Maverick was attending PSD Service Dog Training with another institution. NEST has a high regard in controlling all their canines which incorporates a daily stringent training as part of their services when staying at NEST. This protocol helped Maverick significantly to pass the Service Dog Certification in a shorter time frame than expected. The staff truly cares about the well-being of all their Nesters and provide so much love and compassion that it has helped Maverick to be a very kind and well behaved pup. They go over and beyond to care for all their Nesters. A prime example: Maverick had an issue with allowing anyone to trim his nails. Well, I mentioned this issue to the staff and they took the initiative to try to trim his nails and were successful. I could not believe it. I was shocked to say the least. That truly makes me believe Maverick has full trust in the staff and is in the best care possible. I have been a dog owner for 45 years and have never experienced such wonderful care for my pets as NEST provides.

    Barbara Perez-Biscotto

  29. I’ve been taking my babies to Northern Oaks Bird & Animal Hospital for the last 15 years or so, and I always feel safe and secure about my visits. The staff and doctors are both caring and knowledgeable. When I lost my first baby girl to heart disease at the age of eleven, the staff members were more than compassionate. I moved several years ago and do not live as close to them as I used to, but I stayed with them because I trust them.

    Jessica R.

  30. Great, caring place. Always have taken my fur babies here!

    Pamela C.

  31. We recently had to say goodbye to a dear pet after 15 years of love and companionship. Dr. Byrd and her staff made this terrible day as wonderful as it could have been. Their kindness, care and compassion not only for my family, but for my dog, were unmatched by anything other service that I’ve ever received. The passing was gentle and calm and the care shown by everyone made the experience much less painful. Thank you for everything that you all do to care for these pets and their people, you make all the difference.

    Jennifer S.

  32. I have been going to Dr. Byrd for over 18 years. I have been through many illnesses with my pets. I have many because I once did animal rescue. I have never been displeased with the service or treatment. As you can imagine I have had many euthanized here for many different illnesses. My guys are all seniors now, so it goes without saying, many are reaching end of life now. Becca Byrd makes the process so much easier. She is empathetic, compassionate and loving always. I could not do it without her. I adore the staff and I question the source of any negative comments. I am a happy parent of many cats and dogs and I have experienced many vets during my 30 years of animal rescue. Northern Oaks Bird & Animal Hospital are number 1, above all else. Number 1 over the 15 plus vets I have used in San Antonio and Corpus Christi.

    Diane M.

  33. I’ve been bringing my pets here for over 15 years. They have seen us through bringing new fur babies into the family, as well as having to say goodbye to some. We have been through many surgeries both major and minor, and my animals have always received top-notch care. Most recently, they saved my dog from an obstruction after he swallowed some hard plastic items. I cannot speak highly enough for the staff and veterinarians at this office. Anytime I have had an urgent situation, they will move mountains to make sure that I can get my pet seen right away. They have had several staff members there for many years which speaks very highly about the practice overall. I would highly recommend this veterinarian practice.

    Micheline C.

  34. I would highly recommend this animal hospital to anyone in need of a veterinarian. I brought my dog, Ty in and was very worried about him being sick. They made us both feel comfortable and showed they really wanted to help us. With the correct diagnosis and medication he’s now feeling so much better. I’m glad we put him in good hands. Thank you for all that you guys do, I will definitely be bringing both my dogs in for check ups at this location from now on.

    Karla E.

  35. I came come to the sweetest thing ever today northern oaks bird and animal hospital sent us flowers for our sweet Khloe that we had to lay to rest Wednesday night . I couldn’t ask for a better vet the entire staff is very compassionate and caring. Wednesday night was very hard for us but all the girls at northern oaks bird and animal hospital made us feel like we were with family that night. Our sweet Khloe girl is in a better place now and will be dearly missed she gave us many years of joy and we were very lucky to have her in our lives. Thank you northern oaks for your compassion and excellent care.

    Amber G.

  36. Our Ella had the opportunity of staying at Nest during Christmas; Nest went above and beyond to make her comfortable. Ella stayed in the luxury suite, which included a window, comfy beds, also a TV, and their facilities were spotless. This is the first time we have felt at ease during our vacation and not worried about our fur buddy's safety or comfort. If you are on the fence about where to leave your fur family, I promise Nest Pet retreat will not disappoint, and you will be impressed by their services.

    Keila Lynch